Districts rely on KiNVO for a number of mission-critical tasks:
We learned the family we couldn’t reach was in temporary housing, and the parent was in dire straits. So, they packed up and moved in with a family member. As they were moving, the parent’s phone was shut off due to financial difficulties, so they were out of touch for multiple days. All of a sudden, her phone turned on due to government support and the first thing that popped up on her screen were the KiNVO messages with our check-ins and updates. She immediately responded to confirm they were safe and explain what happened. The student has been attending class and submitting school work every day since then.”With that, P.S. 153 has open lines of communication with 100% of their students and families during remote learning—something many schools around the country struggled to do during school closures.
When the Wayne County Board of Education needed to close due to health concerns, the district team had less than 24 hours to figure out how to serve meals to students who needed them outside of their normal buildings. Using KiNVO, the Wayne County Board of Education sent out translated messages to the family contacts of students who qualified for the meals and successfully served over 4,350 breakfasts and 4,550 lunches the first day buildings were closed. This was a substantial accomplishment for a 5,000-student district in rural Georgia.
KiNVO’s custom group segmentation empowered them to send targeted messages to the families who needed the message, and KiNVO’s two-way translated text messaging ensured that all families had access to the information regardless of their language, internet access, device, or location.
Many educators around the country experienced low attendance rates as students didn’t have the means to participate in online learning, forgot to join during their designated class time, or just neglected to log on. KiNVO helped administrators and educators overcome this challenge with custom groups, scheduled messages, and automated attendance updates.
Updating unknown or inaccurate contact information
Conducting digital home visits
Effectively managing attendance in all learning scenarios
Communicating with families about frequently updated plans
Engaging students remotely
Daily attendance notification via text message, email, or autocall to communicate daily attendance
Daily attendance notification via text message, email, or autocall to communication period-level absenteeism and tardiness
Year-to-date attendance rates and trends
Attendance letters (“nudges”) via text message or email
Two-way communications to convey positive improvement in attendance
Attendance reports to analyze data once per month, if not more frequently
How are we engaging our families?
What are we doing to bring families into the fold and authentically build relationships with them to support their students’ academic success?
How does family engagement fit into academic success?
How do M-DCPS schools view families?
How do M-DCPS schools partner with families?
What are the biggest challenges for educators to engage families?
Differentiated district-wide professional development including on-demand options and live sessions
District-wide family engagement campaigns for consistent messaging across all stakeholders
School-based planning support
Family engagement video and resource library
While COVID-19 creates regular challenges for students, educators, administrators, families, and community partners alike, we’re proud to be in a position to provide essential support in a time of need, and we’re optimistic about the future. Our 2020 impact report explores the data and stories of our partner schools, as well as the reasons for our positive outlook. We hope you’ll share our optimism after you’ve read the report.
As the pandemic continues to influence our daily lives in 2021, it stresses the importance of what we’ve dedicated our work to for the past eight years: student attendance, a critical measure of engagement, is mission-critical for academic success, and strong family relationships are paramount to student attendance and engagement. The pandemic has highlighted the ripple effect—when schools aren’t able to engage their families and students, attendance will decrease, and as a result student achievement will decline.